You can not cancel a completed orders.

Login to your account in website then go to Orders and you will see a cancel button on your orders. You can cancel your order anytime.

Yes, This is 100% free. You will never charge for this and if your order is pre-paid then you will get 100% refund.

Yes, but only if we found that you are misusing this feature. We can block your account permanent or for a fix time without any notice.

You can replace or return only completed orders.

Login to your account and go to Orders and click “view” button then click on “Request Return” button and fill all details and submit return request. Your order must be completed for Return or Replace. Kindly give a valid reason for this request. After submit wait for our mail. We will update you through mail and arrange a pickup from your door.
Yes, return is 100% free and you will get 100% refund after successful return.
You have to submit return or replace request within 7 days of successful delivery because 7 days are sufficient time to check product and you found any default then submit a request. After that seller will not be able to accept returns & replace.

Products That Can’t Be Returned

CategoryProduct that Can’t be returned
Auto AccessoriesAdditives, Air Fresheners, Brighteners, Cleaners, Bike/Car Stickers, Degreasers, Dent/Scratch Removers, Filler Putty, Headlight Vinyl Films, Liquid Solutions, Lubricants, Polish, Power Steering Fluids, Sealants, Oils and Wax
Automobiles
Cars, Mopeds, Motorcycles and Scooters
Bath and Spa
Bath Bubble/Salt/Sponge/Wash, Body Wash, Loofahs, Scrubs, Shampoos and Soaps
Baby Care
Bottle Nipples, Breast Nipple Care, Breast Pumps, Diapers, Ear Syringes, Nappy, Wet Reminder, Wipes and Wipe Warmers
Cleaning Products
Cleaning Gels, Detergents, Detergent Pods, Fabric Wash Products, Surface Cleaners, Stain Removers and Washing Bars/Powder
Computer/ Mobile Accessories
Blank/Educational Media, CDs/DVDs, Ink Toners, Music, Movies and Software, Mobile/Tablet/Laptop Screen Guards, Screen Guard Applicators, Graphic Cards, Processors, Motherboards, Internal Hard Drives and RAMs
Food and Nutrition
Canned Food, Condiments, Drinks, Fruits, Health Supplements, Meat, Seafood, Syrups, Vegetables and other Edible Products
Fashion
Baby Dolls, Clothing Freebies, Lingerie Wash-bags, Shapewear, Socks, Stockings and Swimsuits
Footwear Accessories
Oils, Glue, Grease, Socks, Shoe Deodorants/Polish Creams/Sprays and Wax
Gardening Products
Plant Saplings, Plant Seeds and Soil Manure
Health Care
Antiseptic, Band Aid, Body Pain Relief, Eye Drops, First Aid Tape, Glucometer Lancet/Strip, Healthcare Devices and Kits, Medical Dressing/Gloves and pH Test Strip
Home Products
Adhesives, Barbeque wood, Bird/Insect Repellent, Contact Cement, Crack Fillers, Inks, Guitar/Yoyo Friction Stickers, Marker Refills, Mosquito Coil/Vaporiser/Vaporiser Refills, Naphthalene Balls, Scuba/Smoking-Pipe Mouthpieces and Sprays
Hygiene
Cannula, Contact Lens, e-Hookah, Fake Moustache, Female Urination Devices, Menstrual Cups, Needles, Panty Liners, Shaving Products, Smoking Patch, Straws, Sweat Pads, Tampons, Teeth Whitening Products/Wipes, Tissues, Toilet Tissue Aid, Toilet Rolls and Women Intimate Care
Innerwear
Bra Accessories, Briefs, Boxers, Lingerie Sets, Panty, Garter, Trunks and Vests
JewelleryCoins
Music Instrument Accessories
Mouthpiece Cap/Pad/Set, Oils and Polish
Party Supplies
Balloons, Candles, Cut-outs, Decoration articles and Whistles
Festive Supplies
Hookah Charcoal/Flavor/Mouth-tip, Incense Sticks and Holi/Rangoli Color
Personal Care
Conditioners, Creams, Deodorants, Electric Ear Cleaners, Eyebrow/Eyelash/Hair Styling Products, Eye Mask, Face Wash, Face Care/Fairness Products, Fragrance, Fresheners, Gels, Hair Care, Kajal, Lens Solution, Lip Plumper/Stain, Blackhead/Makeup/Nail Paint Removers, Mascara, Mehendi, Nail Sanding Pad, Oils, Oral Hygiene Products, Perfumes, Hand/Toothbrush Sanitizers, Serums, Talc, Sunscreen, Tanning Liquid, Tattoo, Toners and Wigs, Lip Care, Lipstick, Nail Care, Body Care, Foot Care, Body & Skin Accessory
Pet Supplies
Aquarium Consumables, Hair Styling, Health Care/Medicinal Products, Horse Girth/Grooming Kit/Braid Tail Bag/Hay/Liniment/Poultice, Inhaler Masks, Litter Box Enclosures, Litter Scoops, Pet Chew, Pet Food/Treat, Pet Pad, Pet Hygiene/Personal Care Products, Poultice, Tail Wraps, Waste Bags and Water Troughs
Sexual Wellness
Condoms, Fertility Kit/Supplement, Lubricants, Pregnancy Kits, Sexual Massagers, Sexual/Pleasure Enhancement Products and Vaginal Dilators

Return or replace will be pick up from a delivery address or nearest address where pick-up service is available.

During pick-up, your product will be checked for the following conditions:

CategoryConditions
Correct Product
IMEI/ name/ image/ brand/ serial number/ article number/ bar code should match and MRP tag should be undetached and clearly visible.
Complete Product
All in-the-box accessories (like remote control, starter kits, instruction manuals, chargers, headphones, etc.), freebies and combos (if any) should be present.
Unused Product
The product should be unused, unwashed, unsoiled, without any stains and with non-tampered quality check seals/return tags/warranty seals (wherever applicable). Before returning a Mobile/ Laptop/ Tablet, the device should be formatted and Screen Lock (Pin, Pattern or Fingerprint) must be disabled. iCloud lock must be disabled for Apple devices.
Undamaged Product
The product (including SIM trays/ charging port/ headphone port, back-panel etc.) should be undamaged and without any scratches, dents, tears or holes.
Undamaged Packaging
Product’s original packaging/ box should be undamaged.
After receive the product back, we will check it and if we found anything wrong then we can will never send it to seller and unable to process your request. We can only able to send product back to you but in that case you have to pay courier fee for return or replace from your side and also from our side (if return or replacement not successful). And a minimal fix penalty fee which is decided by us.
StatusTime (Only if Pre-Paid)
PendingPending means payment not done so No Refund
Processing24-48 Hrs
On-Hold24-48 Hrs
Ready For Dispatch24-48 Hrs 
Packing24-48 Hrs
Shipped7-10 Days (After successful return of order)
Returned7-10 Days (After successful return of order)

You will get your 100% refund after successful return. Estimated time 7-10 days.

You will get your refund into your wallet. You can raise a withdrawal request from support area with your order and bank details and you will get your amount in 24-48 working hours.